The Upper Seat LLC · Effective August 29, 2026
These terms cover the text messages sent by The Upper Seat. The program is operated by The Upper Seat LLC, 2150 N Bayshore Drive, Miami, Florida 33137, United States.
The Upper Seat sends appointment reminders and updates about a visit you have booked - a confirmation, a reminder before the visit, and a message if the time, the barber or anything else about that visit changes. Every message is tied to an appointment you made.
This program does not send marketing or promotional texts.
Messages are sent per appointment, so message frequency varies with how often you book. A single booked visit is usually a confirmation and one or two reminders, plus a message if something about that visit changes.
Message and data rates may apply. The Upper Seat does not charge you for these messages; your mobile carrier may charge you for sending or receiving them under your own plan.
Consent to receive text messages is not a condition of booking a visit or of any purchase. You can book, pay and hold a membership without ever agreeing to be texted. How and where consent is given is shown on our SMS Opt-In page.
Reply STOP to any message to cancel. We send one confirmation message telling you that you have been unsubscribed, and after that we stop texting that number. You can also turn text reminders off in the app.
Stopping the texts does not cancel your appointment. To start the messages again, reply START or opt in again the next time you book.
Reply HELP to any message for help. You can also email us at hello@theupperseat.nyc.
The Upper Seat LLC
2150 N Bayshore Drive, Miami, Florida 33137, United States
Email: hello@theupperseat.nyc
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your device, and neither we nor your carrier can guarantee that a message arrives, or arrives on time.
How we handle your number is set out in our Privacy Policy. The terms covering your booking and your membership are in our Terms of Service.